Frequently Asked Questions

Send an email to customercare@acenayman and we will go back to you within 3 days.
The ACE NAYMAN website presents the entire current collections of jackets, t-shirts, coats, sweatshirts, hoodies, long sleeve tops, crop tops, shorts, pants, leggings, bags, skirts and hats. Discover the complete ACE NAYMAN product offer by clicking on the SHOP tab on For now, you can find us in Galleries Lafayette Dubai, Mandarin Oriental Bodrum, Harvey Nichols İstanbul, Brandroom İstanbul, Gruff Zone – İstanbul, HOUSE OF MODA – Halifax, BASE MOUNTAIN SPORTS - Beaver Creek CO, DELIGHTS – Toronto If you require further info, please do not hesitate to contact our Client Services while sending an email to [email protected] where one of our dedicated advisors will be happy to assist you.
All of our collections are exclusively produced in our workshops located in Istanbul, Turkey.
For now, we do not have that option. However, why not in the future? Let us know if you need any help with it.
If interested, do not hesitate to contact our Client Service – [email protected] , which will provide you with more information on the feasibility of your special order.
Once you have decided which products to buy, add them to your cart by clicking on « Add to Shopping Bag ». To finalize your order and proceed to the payment, click on «Purchase». The order process has 4 stages: Register by creating your own account or login, with your email address and password. Fill in the delivery information: receiver’s name and address and select your delivery method. Do the same for payment areas for finishing your payment. Review your order and submit it. Now, it is all done!
All transactions are secured. The ACE NAYMAN website is created with an SSL encryption system to protect personal and payment info. ACE NAYMAN does not keep any credit card information.
Should you have forgotten your password, please click on My Account tab and select “Forgot Password?” For security reasons, an automatic email will be sent to the address you have fulfilled, including a link that will allow you to create your new personal password. Once you have entered your account, you will be able to change this password.
Thanks to a subscription to the ACE NAYMAN newsletter, you will be among the first to be informed on the latest products, events and news. In addition, please click on the SUBSCRIBE tab in order to discover the latest news on ACE NAYMAN. Should you require more information, please contact us. Our advisors will be more than cheerful to share their passion with you.